Disclaimer | Privacy Policy | Terms & Conditions
Disclaimer | Privacy Policy | Terms & Conditions
Effective Date: January 1, 2026
Last Updated: August 21, 2026
Website: shawnimcdonald.com
These policies apply to shawnimcdonald.com and the products, services, programs, content, communications, and digital experiences offered under the Shawni McDonald brand.
For purposes of these policies, “Shawni McDonald,” “Company,” “we,” “us,” and “our” refer to Better Mind Club, LLC, doing business as Shawni McDonald, unless otherwise stated.
By accessing or using this website, purchasing a product or service, creating an account, completing an assessment, subscribing to communications, participating in a course, program, community, or coaching service, or otherwise interacting with us, you acknowledge that you have read and agree to the applicable provisions of these policies.
DISCLAIMER
1. Educational and Informational Purposes Only
All information and resources provided through Shawni McDonald and shawnimcdonald.com are provided for educational, informational, and personal-development purposes only.
This includes, without limitation:
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Books and eBooks
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Workbooks and journals
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Courses and programs
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Coaching
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Masterclasses and webinars
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Memberships and communities
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Videos and audio content
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Podcasts
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Newsletters
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Blog articles
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Social media content
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Assessments and quizzes
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Worksheets
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Templates
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Exercises
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Journaling prompts
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Digital downloads
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AI-assisted or automated tools
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Email and text communications
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Live events
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Educational frameworks and methodologies
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Other products, services, and resources
Nothing provided by Shawni McDonald is intended to constitute medical, psychological, psychiatric, therapeutic, legal, financial, or other licensed professional advice.
2. Coaching Is Not Therapy
Coaching services provided by Shawni McDonald are educational and personal-development services.
Coaching is not:
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Psychotherapy
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Psychology
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Psychiatry
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Counseling
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Medical treatment
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Mental health treatment
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Diagnosis
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Crisis intervention
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Legal advice
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Financial advice
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Any other licensed healthcare or professional service
Coaching focuses on education, self-awareness, accountability, personal development, decision-making, future-oriented goals, and implementation.
Participation in coaching or educational programs does not create a therapist-patient, psychologist-client, physician-patient, attorney-client, fiduciary, or other licensed professional relationship.
3. CBT-Informed and Evidence-Informed Educational Content
Some Shawni McDonald content incorporates concepts informed by Cognitive Behavioral Therapy (“CBT”), mindfulness, behavioral science, psychology, attachment research, nervous-system education, emotional regulation practices, and other evidence-informed approaches.
References to these subjects are provided solely for educational and personal-development purposes.
Use of CBT-informed concepts does not mean that Shawni McDonald is providing Cognitive Behavioral Therapy, psychotherapy, psychological treatment, diagnosis, or mental healthcare.
Educational exercises, assessments, worksheets, journaling practices, and other tools are not diagnostic instruments unless expressly identified as such and administered by an appropriately licensed professional.
4. Emotional and Sensitive Content
Our content may address emotionally sensitive subjects, including:
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Toxic or unhealthy relationships
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Narcissistic behaviors or relationship dynamics
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Emotional abuse
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Domestic abuse
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Trauma and trauma-related experiences
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Divorce and separation
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Grief and loss
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Anxiety
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Depression
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Survival mode
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Attachment patterns
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Trauma bonds
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Addiction and recovery
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Boundaries
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Self-worth
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Emotional regulation
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Self-trust
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Personal identity and life transitions
Some material may be emotionally activating.
You are responsible for determining whether participation or engagement is appropriate for you and are encouraged to engage at a pace that supports your wellbeing.
5. No Diagnosis
References to terms such as “narcissist,” “narcissistic,” “trauma bond,” “survival mode,” “attachment,” “anxiety,” “depression,” or similar psychological concepts are generally used for educational discussion and are not intended as a diagnosis of you or any third party.
Only appropriately qualified professionals can diagnose mental health or medical conditions.
6. Not Crisis or Emergency Services
Shawni McDonald and shawnimcdonald.com do not provide emergency, crisis, suicide-prevention, domestic-violence emergency, medical, or psychiatric services.
Our website, AI tools, assessments, email, SMS, social media, communities, and coaching services should never be relied upon for emergency assistance.
If you believe you or another person is in immediate danger or experiencing an emergency, contact appropriate emergency services or a qualified local professional.
7. Personal Responsibility and Assumption of Risk
You are solely responsible for your choices, decisions, actions, relationships, health decisions, financial decisions, and outcomes.
By using our content or services, you acknowledge that:
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You are responsible for determining whether information is appropriate for your circumstances.
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You voluntarily choose whether to implement any strategy, exercise, suggestion, or educational concept.
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You accept responsibility for the consequences of your decisions.
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You should seek qualified professional assistance when appropriate.
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You use our educational resources at your own discretion and risk.
You voluntarily assume the risks associated with applying information contained in our products, programs, coaching, assessments, exercises, worksheets, journals, or other resources.
8. No Guarantees of Results
We want every customer and participant to benefit from our resources, but individual results vary.
We do not guarantee:
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Emotional outcomes
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Relationship outcomes
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Healing or recovery
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Financial outcomes
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Career outcomes
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Business outcomes
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Health outcomes
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Increased confidence
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Increased self-trust
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Specific personal transformations
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Specific timeframes for results
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Any other particular result
Success depends upon numerous factors outside our control, including individual circumstances, history, effort, consistency, decisions, implementation, resources, and other factors.
No statement on our website or in our marketing should be interpreted as a promise or guarantee of a particular outcome.
9. Testimonials, Reviews and Success Stories
Testimonials, reviews, case studies, success stories, examples, and customer experiences represent individual experiences.
They are provided for illustrative purposes and are not guarantees that another individual will achieve the same or similar results.
We do not knowingly publish fabricated testimonials or knowingly misrepresent a person's experience.
Where required by applicable law, material relationships, incentives, sponsorships, or other relevant connections associated with endorsements or testimonials will be disclosed.
Nothing in these policies prohibits a customer from providing an honest review or expressing an honest opinion regarding our products or services.
10. Artificial Intelligence and Automated Tools
Certain features, communications, assessments, recommendations, customer-support functions, or educational experiences may use artificial intelligence, automation, algorithms, or third-party technology.
AI-generated or automated responses:
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May contain errors or incomplete information.
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Are provided for informational and educational purposes.
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Are not professional medical, psychological, psychiatric, therapeutic, legal, or financial advice.
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Should not be relied upon for emergencies or critical decisions.
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Do not create a professional or fiduciary relationship.
You remain responsible for evaluating information before relying upon or acting upon it.
11. Affiliate and Third-Party Recommendations
From time to time, we may recommend products, books, software, services, professionals, or other third-party resources.
Some recommendations may contain affiliate relationships or other forms of compensation.
Where legally required, such relationships will be disclosed.
A recommendation does not constitute a guarantee or warranty regarding a third party's products or services.
REFUND AND CANCELLATION POLICY
12. Digital Products and Services
Unless a different refund policy is expressly stated on the applicable sales or checkout page, purchases of digital products, downloadable resources, books, workbooks, assessments, courses, programs, and other immediately accessible digital content are final once access has been provided, except where otherwise required by applicable law.
Because digital products can be accessed, downloaded, viewed, or consumed immediately, we generally do not provide refunds merely because a purchaser:
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Changes their mind
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Does not use the product
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Does not complete the program
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Does not achieve an expected result
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Fails to access available materials
Any specific refund guarantee displayed on a sales page controls for that particular offer.
Nothing in this policy limits any non-waivable consumer rights provided by applicable law.
13. Coaching and Scheduled Services
Cancellation, rescheduling, refund, and no-show policies applicable to coaching sessions, consultations, events, or other scheduled services may be provided at the time of purchase or booking.
Those offer-specific terms are incorporated into these Terms.
14. Payment Plans
When a product or program is purchased through an installment payment plan, the payment plan may represent installment payments toward the total purchase price rather than a month-to-month subscription.
Unless otherwise expressly stated at checkout, discontinuing participation, failing to use the program, or choosing not to complete the program does not automatically cancel remaining installment obligations.
Applicable payment obligations remain subject to consumer protection laws and the specific terms presented at purchase.
15. Subscriptions and Automatic Renewal
Certain products or services may be offered through recurring subscriptions or memberships.
When applicable, the checkout page will disclose material subscription terms, including pricing, billing frequency, renewal terms, and available cancellation methods as required by applicable law.
By enrolling in a recurring subscription, you authorize the applicable recurring charges according to the terms presented when you enroll.
You may cancel an automatically renewing subscription using the cancellation method provided with the applicable subscription.
Cancellation ordinarily prevents future renewal charges but does not retroactively refund charges already incurred unless required by law or expressly stated otherwise.
PRIVACY POLICY
16. Our Commitment to Privacy
Your privacy is important to us.
This Privacy Policy describes how Shawni McDonald collects, uses, processes, shares, retains, and safeguards personal information when you interact with shawnimcdonald.com and our products and services.
17. Information We May Collect
Depending upon how you interact with us, we may collect information including:
Identifiers and Contact Information
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Name
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Email address
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Telephone number
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Mailing address
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Billing address
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Shipping address
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Account identifiers
Commercial Information
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Products purchased
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Services purchased
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Transaction history
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Subscription information
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Customer preferences
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Customer-service history
Payment Information
Payments may be processed through third-party payment processors.
We generally do not directly store complete payment-card numbers.
Payment providers may process information necessary to complete transactions, prevent fraud, and satisfy legal requirements.
Account Information
If accounts are available, we may collect:
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Username
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Login information
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Account preferences
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Program progress
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Purchase history
Communications
We may retain information you voluntarily provide through:
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Email
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Contact forms
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Customer support
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SMS or text
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Coaching communications
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Community participation
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Surveys
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Assessments
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Social media
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Testimonials
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Reviews
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Other communications
Internet and Device Information
We or our service providers may automatically collect:
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IP address
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Browser type
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Device type
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Operating system
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Referring website
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Pages visited
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Date and time of visits
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Website interactions
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Cookie identifiers
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Approximate location derived from IP address
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Analytics and advertising information
International Privacy, Data Transfer & User Provisions
International Visitors and Users
Shawni McDonald is a United States-based brand operated by Better Mind Club, LLC. Our website, digital products, courses, programs, assessments, communities, communications, and other services may be accessible to individuals throughout the world.
If you access or purchase our products or services from outside the United States, you understand that your information may be transferred to, stored in, accessed from, or processed in the United States and in other countries where we or our service providers operate.
Privacy, consumer-protection, and data-protection laws vary between jurisdictions.
Nothing in these policies is intended to exclude, restrict, or waive any consumer, privacy, or other legal right that cannot lawfully be excluded, restricted, or waived under the laws applicable to you.
Where mandatory provisions of your local law apply notwithstanding our choice of governing law, those mandatory provisions will remain applicable to the extent required by law.
International Data Transfers
Our business and primary operations are based in the United States.
When you interact with shawnimcdonald.com from outside the United States, personal information may be transferred to or processed in the United States or other jurisdictions that may have data-protection laws different from those in your country.
Where applicable law requires safeguards for international transfers of personal information, we and/or our applicable service providers may rely upon legally recognized transfer mechanisms, contractual protections, adequacy decisions, certifications, or other lawful transfer mechanisms as appropriate.
Our third-party service providers may independently maintain infrastructure or process information in multiple jurisdictions according to their own legal and contractual obligations.
European Economic Area, European Union and United Kingdom Privacy Rights
Where the European Union General Data Protection Regulation (“GDPR”), United Kingdom GDPR (“UK GDPR”), or other applicable European data-protection laws apply to our processing of your personal information, you may have additional rights subject to applicable conditions and exceptions.
These may include the right to:
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Request access to your personal information
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Request correction of inaccurate or incomplete personal information
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Request deletion of personal information
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Request restriction of certain processing
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Object to certain processing
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Receive certain personal information in a portable format
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Withdraw consent where processing is based upon consent
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Object to certain direct marketing
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Lodge a complaint with an applicable data-protection authority
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Exercise rights relating to certain automated decision-making where applicable
Not every right applies in every circumstance.
We may request information reasonably necessary to verify your identity before fulfilling a privacy request.
To exercise an applicable privacy right, contact:
Legal Bases for Processing Where GDPR or UK GDPR Applies
Where GDPR or UK GDPR requires us to identify a lawful basis for processing personal information, depending upon the circumstances we may process information based upon:
Performance of a Contract:
Processing necessary to provide products, programs, accounts, purchases, assessments, customer support, or other services you request.
Consent:
Processing undertaken with your consent, such as certain marketing communications or non-essential technologies where consent is legally required.
Legitimate Interests:
Processing reasonably necessary for legitimate business interests, such as improving our services, maintaining security, preventing fraud, understanding service usage, communicating with customers, and protecting our legal rights, provided those interests are not overridden by applicable individual rights.
Legal Obligations:
Processing necessary to comply with applicable tax, accounting, regulatory, legal, or governmental requirements.
Establishment, Exercise, or Defense of Legal Claims:
Processing reasonably necessary to protect or enforce our legal rights.
Where we rely upon consent, you may withdraw that consent as permitted by applicable law. Withdrawal does not affect the lawfulness of processing performed before consent was withdrawn.
Sensitive and Special-Category Information
Some users may voluntarily provide information through assessments, coaching communications, surveys, communities, forms, or other services concerning relationships, emotional experiences, trauma-related experiences, wellbeing, or other private matters.
Certain information may qualify as sensitive personal information, special-category data, or otherwise protected information under applicable privacy laws.
We do not ask users to provide unnecessary sensitive information.
Where processing of such information is subject to heightened legal requirements, we will process it only where an appropriate legal basis or other applicable legal condition exists.
Users should not provide sensitive information they do not want processed through the applicable service.
Our assessments and educational tools are not intended to diagnose medical, psychological, psychiatric, or other health conditions.
Cookies and Consent for International Visitors
Our website may use cookies, pixels, analytics tools, advertising technologies, and similar technologies.
Some technologies are necessary for website operation. Others may support analytics, personalization, advertising, or marketing.
Where applicable law requires consent before non-essential cookies or similar technologies are placed or accessed, we will seek appropriate consent through available consent-management tools.
Where available, users may manage applicable preferences through our cookie or privacy settings.
Withdrawing or declining consent to certain non-essential technologies may affect personalization or some website functionality but should not prevent access to functionality that does not reasonably depend upon those technologies.
Automated Tools and International Users
Some services may use artificial intelligence, algorithms, automated communications, or automated processing.
Unless expressly stated otherwise, these tools are intended to assist with educational content, personalization, customer service, assessments, or administrative functions and are not intended to make legally significant decisions about individuals without appropriate safeguards.
Where applicable law provides rights concerning automated decision-making or profiling, we will honor those rights to the extent they apply to our processing.
International Marketing Communications
Email, SMS, and other marketing communications will be sent subject to applicable consent and marketing requirements.
Where prior consent is legally required, we will seek such consent before sending applicable marketing communications.
Users may withdraw marketing consent or unsubscribe using the methods provided in the communication.
Withdrawal from marketing does not prevent necessary transactional, account, purchase, security, or service-related communications.
International Consumer Rights
Products and services purchased through shawnimcdonald.com are subject to the purchase, cancellation, refund, and other terms disclosed at the time of purchase.
However, customers located outside the United States may have mandatory statutory rights that differ from those available under United States law.
Nothing in our Refund Policy or Terms & Conditions is intended to eliminate or restrict a mandatory cancellation, refund, cooling-off, warranty, privacy, or consumer-protection right that cannot legally be waived.
Where applicable mandatory law conflicts with a provision of these Terms, the mandatory law will control only to the extent legally required.
Supervisory Authorities
Where GDPR, UK GDPR, or similar laws apply, eligible individuals may have the right to lodge a complaint with the data-protection or supervisory authority responsible for their jurisdiction.
We encourage users to contact us first at support@shawnimcdonald.com so that we have an opportunity to address privacy concerns directly, although contacting us first does not limit any right to contact an applicable authority.
International Representatives
Certain privacy laws may require businesses located outside a jurisdiction to appoint a local representative when specified legal thresholds or activities apply.
Where Better Mind Club, LLC becomes legally obligated to appoint such a representative, the applicable representative's contact information will be made available in this Privacy Policy or through another legally appropriate notice.
Nothing in this section represents that such an appointment is currently required where the applicable legal requirements have not been triggered.
18. Assessments and Sensitive Information
Because some of our resources concern relationships, emotional wellbeing, self-trust, trauma-related education, personal development, and life experiences, users may voluntarily provide information that they consider private or sensitive when completing assessments, forms, surveys, coaching materials, or communications.
Please do not submit information you do not want us or our applicable service providers to process.
Information submitted through assessments is intended to support the applicable educational experience and is not used to provide medical or psychological diagnoses.
Where information qualifies as sensitive personal information under applicable law, we will process it consistent with applicable legal requirements.
19. How We Use Information
We may use personal information to:
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Fulfill purchases
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Process transactions
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Deliver products and services
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Provide customer support
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Administer accounts
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Deliver courses and programs
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Provide assessments and results
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Personalize educational experiences
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Communicate regarding purchases
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Send requested resources
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Operate communities
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Send service-related notifications
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Send marketing communications where permitted
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Improve our website and services
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Conduct analytics
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Measure advertising effectiveness
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Prevent fraud and abuse
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Protect account security
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Enforce our agreements
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Maintain business records
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Comply with legal obligations
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Establish, exercise, or defend legal claims
20. Cookies, Analytics and Advertising Technologies
We may use cookies, pixels, tags, analytics technologies, advertising technologies, and similar tools.
These technologies may help us:
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Keep the website functioning
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Remember preferences
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Understand website usage
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Measure performance
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Improve customer experience
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Measure marketing campaigns
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Deliver or measure advertising
Depending upon applicable law and the technologies being used, you may have rights to manage certain cookies or opt out of certain advertising-related processing.
Browser settings may also allow you to block or delete cookies, although doing so may affect website functionality.
21. How Information May Be Shared
We may disclose personal information to service providers and vendors when reasonably necessary to operate our business.
Examples may include providers supporting:
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Website hosting
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Ecommerce
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Payment processing
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Course delivery
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Email delivery
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SMS communications
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Customer support
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Analytics
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Advertising
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Cloud storage
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Assessments
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Automation
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Artificial intelligence
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Fraud prevention
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Professional services
We may also disclose information:
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When required by law
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To respond to valid legal process
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To protect rights, safety, property, or security
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To investigate suspected fraud or abuse
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In connection with a merger, acquisition, financing, restructuring, bankruptcy, or sale of all or part of the business
Service providers process information according to their own contractual and legal obligations.
22. Sale and Sharing of Personal Information
We do not sell personal information for money in the ordinary sense of the term.
However, certain uses of advertising, analytics, cookies, pixels, or similar technologies may constitute “selling,” “sharing,” targeted advertising, or similar processing under some privacy laws even where no money is exchanged.
Where applicable, we will provide legally required notices and methods for exercising applicable opt-out rights.
23. Email Marketing
If you subscribe to marketing emails, we may send educational content, product information, promotions, announcements, and other marketing communications.
You may unsubscribe from marketing emails using the unsubscribe link provided in the communication.
Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or service-related communications concerning purchases, accounts, security, or other necessary matters.
24. SMS and Text Communications
Where SMS or text messaging is offered, additional consent disclosures may be presented when you provide your telephone number.
Where required:
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Consent to marketing texts is not a condition of purchase.
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Message frequency may vary.
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Message and data rates may apply.
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You may opt out according to the instructions provided in the applicable message or signup disclosure.
25. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:
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Provide services
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Maintain customer records
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Fulfill transactions
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Comply with tax, accounting, and legal obligations
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Resolve disputes
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Prevent fraud
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Enforce agreements
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Protect legal rights
Retention periods may vary depending upon the type of information and applicable legal requirements.
26. Data Security
We use reasonable administrative, organizational, technical, and physical safeguards designed to protect personal information.
However, no website, network, electronic transmission, or storage system can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security.
27. Privacy Rights
Depending upon your jurisdiction and applicable law, you may have rights concerning your personal information, potentially including the right to:
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Request access to personal information
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Request correction of inaccurate information
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Request deletion
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Request information about categories of information collected or disclosed
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Obtain a copy of certain information
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Opt out of certain sales or sharing
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Limit certain uses of sensitive personal information where applicable
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Withdraw consent where processing relies upon consent
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Opt out of certain marketing communications
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Exercise applicable privacy rights without unlawful discrimination
Not every right applies in every jurisdiction or circumstance.
We may need to verify your identity before processing certain requests.
An authorized agent may submit requests where permitted by applicable law and subject to applicable verification requirements.
To submit a privacy request, contact:
28. California Privacy Notice
California residents may have additional rights under applicable California privacy laws.
Where those laws apply to our business and the particular information involved, California residents may have rights concerning access, correction, deletion, portability, disclosure of categories of information, and certain sales or sharing of personal information.
We will not unlawfully discriminate against an individual for exercising an applicable privacy right.
If our data practices constitute a “sale” or “sharing” as defined by applicable California law, we will provide the legally required mechanism for exercising applicable opt-out rights.
This section applies only to the extent required by applicable California law.
29. Do Not Track and Browser-Based Signals
Some browsers offer “Do Not Track” settings or other privacy preference signals.
Our response to such signals may depend upon the technology used and applicable legal requirements.
Where legally required, we will process recognized browser-based opt-out preference signals in accordance with applicable law.
30. Children's Privacy
Our website and general services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without legally required parental authorization.
Certain books or educational products may be designed for parents, families, or teens. The availability of such educational content does not mean that the general website is directed toward young children.
If you believe a child has submitted personal information inappropriately, contact us so that we may investigate and take appropriate action.
31. International Visitors
Our business is based in the United States.
If you access our services from another country, information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.
Applicable privacy rights may vary by jurisdiction.
32. Third-Party Websites and Services
Our website may link to or integrate with third-party platforms, websites, software, applications, payment processors, social networks, or other services.
Those parties maintain their own privacy and security practices.
We are not responsible for the privacy practices, security, availability, accuracy, or content of third-party services.
33. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.
The “Last Updated” date will identify the most recent revision.
Where required by applicable law, we will provide additional notice or obtain consent before material changes become effective.
TERMS & CONDITIONS
34. Acceptance of Terms
These Terms & Conditions govern your access to and use of shawnimcdonald.com and the products and services offered through the Shawni McDonald brand.
By accessing the website, creating an account, purchasing a product or service, or otherwise using our services, you agree to these Terms.
If you do not agree, do not use the website or purchase our services.
35. Eligibility
You must be at least 18 years old or the age of legal majority in your jurisdiction to independently purchase products or enter into a binding agreement with us.
Where a product is intended for a minor, purchase or participation may require authorization or involvement from a parent or legal guardian.
36. Products and Services
Products and services may include:
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Books
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eBooks
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Workbooks
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Journals
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Digital downloads
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Courses
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Programs
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Assessments
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Masterclasses
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Coaching
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Memberships
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Communities
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Webinars
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Educational tools
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Templates
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Videos
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Audio content
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AI-assisted tools
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Other educational and personal-development resources
We may add, modify, update, replace, or discontinue products or features.
37. Prices and Payments
Prices are displayed at or before checkout and may change at any time for future purchases.
You authorize us and our payment providers to process charges associated with your purchase according to the terms displayed at checkout.
You agree to provide accurate billing information.
Promotional pricing, discounts, bonuses, and special offers may be subject to separate terms or expiration dates.
38. Intellectual Property Ownership
All original content provided through Shawni McDonald and shawnimcdonald.com is owned by or licensed to Shawni McDonald or the applicable rights holder and is protected by copyright, trademark, trade-secret, and other intellectual-property laws.
Protected material may include:
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Written content
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Books
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Workbooks
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Videos
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Audio
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Graphics
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Branding
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Logos
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Assessments
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Worksheets
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Templates
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Courses
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Programs
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Training materials
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Coaching materials
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Frameworks
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Methodologies
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Processes
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Models
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Exercises
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Journaling prompts
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Downloads
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Community materials
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Software-supported experiences
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Proprietary terminology
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Other original materials
Purchasing a product gives you a limited license to use the applicable materials for your personal, non-commercial use unless expressly stated otherwise.
Ownership is not transferred to you.
39. Prohibited Use of Intellectual Property
Without prior written authorization, you may not:
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Copy or reproduce our materials
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Republish them
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Sell or resell them
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Distribute them
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Share purchased materials
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Share account credentials
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Modify materials for redistribution
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Create derivative commercial products
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Teach or train others using proprietary materials as your own methodology
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Incorporate our materials into another paid program
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Upload substantial proprietary materials to public repositories
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Scrape or systematically extract website content
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Record protected courses or sessions without authorization
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Remove copyright, trademark, or proprietary notices
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Claim ownership or authorship of our intellectual property
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Use our content to develop substantially similar competing commercial materials through unauthorized copying
40. Artificial Intelligence and Our Intellectual Property
Unless expressly authorized in writing, you may not upload, submit, reproduce, scrape, or systematically use substantial portions of our proprietary course materials, books, assessments, workbooks, frameworks, or paid resources to train, fine-tune, build, populate, or commercialize an artificial-intelligence model, chatbot, database, course, product, or competing service.
Reasonable personal use of AI tools to help you understand material you lawfully purchased is not prohibited where it does not reproduce, distribute, expose, or commercialize our protected content.
41. Trademarks and Proprietary Frameworks
Names, logos, program names, framework names, methodology names, and other brand identifiers may constitute trademarks, proprietary business assets, or protected intellectual property regardless of whether a federal registration symbol appears.
No license to commercially use our brand names, methodologies, marks, or proprietary frameworks is granted unless expressly provided in writing.
42. Accounts and Passwords
You are responsible for:
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Protecting your login credentials
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Maintaining accurate account information
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Activities occurring through your account
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Promptly notifying us of suspected unauthorized access
Accounts and purchased access may not be shared unless expressly permitted.
43. Community Standards
When participating in any Shawni McDonald community, group, membership, live event, course, or interactive service, you agree to behave respectfully and lawfully.
You may not:
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Harass or threaten another participant
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Discriminate against another participant
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Publish another participant's private information
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Screenshot or redistribute private community conversations without appropriate permission
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Exploit another participant's personal story
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Solicit members for unauthorized commercial purposes
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Spam participants
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Impersonate another person
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Upload unlawful or malicious material
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Infringe another person's intellectual-property rights
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Disrupt the community or service
We may moderate, suspend, or terminate access for conduct that violates these standards or reasonably threatens the safety, privacy, integrity, or operation of the community.
Any refund following termination remains governed by the applicable purchase terms and applicable law.
44. Confidentiality Within Communities
Participants may discuss personal experiences within communities, programs, or group settings.
You agree to respect the privacy of other participants and not disclose personally identifying information, private stories, screenshots, recordings, or confidential communications of another participant without appropriate permission.
We cannot guarantee that every participant will comply with confidentiality expectations. Accordingly, you should exercise discretion regarding information you choose to share.
45. User-Submitted Content
If you voluntarily submit content to us, such as comments, feedback, photographs, questions, survey responses, or other materials, you represent that you have the right to submit that material.
You retain rights you otherwise hold in your original content.
Submission of content does not automatically grant us unlimited promotional rights to use your name, image, likeness, or private story.
Where we wish to use identifiable customer content as advertising, a testimonial, or promotional material beyond rights otherwise permitted by law, we may request appropriate permission or rely upon another valid legal basis.
46. Reviews and Honest Feedback
You remain free to provide honest opinions about your experience with our products and services.
Nothing in these Terms is intended to prohibit or penalize a lawful and honest consumer review.
We reserve all rights available under applicable law concerning content that is fraudulent, defamatory, unlawful, knowingly false as to factual matters, threatening, harassing, infringing, or otherwise outside legally protected consumer commentary.
47. Communications
By providing contact information, you authorize us to send transactional and service-related communications reasonably related to your purchases, account, or requested services.
Marketing email and SMS communications are subject to applicable consent and opt-out requirements.
48. Third-Party Services
Our website and services may depend upon third-party platforms and providers.
We do not control and cannot guarantee the uninterrupted availability, security, functionality, or policies of third-party services.
Use of third-party services may also be governed by those providers' own terms and policies.
49. Website Availability
We strive to maintain reliable access but do not guarantee that the website or any digital service will always be uninterrupted, error-free, secure, or available.
Maintenance, outages, cyber incidents, platform changes, third-party failures, or circumstances outside our control may temporarily affect access.
50. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
WE DISCLAIM WARRANTIES NOT EXPRESSLY PROVIDED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE EXTENT SUCH DISCLAIMERS ARE PERMITTED BY LAW.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
51. Final Legal Entity Replacements
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SHAWNI MCDONALD, BETTER MIND CLUB, LLC, AND THEIR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO:
- Use of or inability to use the website
- Reliance upon educational content
- Personal decisions made after using our content
- Third-party services
- Unauthorized access beyond our reasonable control
- Interruptions or technical failures
- Loss of data
- Loss of profits or opportunities
- Results or outcomes associated with use of products or services
TO THE EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING FROM A PARTICULAR PRODUCT OR SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE APPLICABLE TRANSACTION OR PERIOD.
Nothing in this provision limits liability that cannot legally be limited or excluded.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Shawni McDonald, Better Mind Club, LLC, and their owners, officers, employees, contractors, representatives, and affiliates from third-party claims, damages, liabilities, and reasonable expenses arising from:
- Your unlawful use of the website or services
- Your violation of these Terms
- Your infringement of another person's rights
- Content you unlawfully submit or distribute
- Your unauthorized commercial use of our intellectual property
This provision does not require indemnification where prohibited by applicable law.
Entire Agreement
These Terms, together with our Privacy Policy, Disclaimer, applicable checkout terms, offer-specific policies, and any separate agreement expressly governing a particular service, constitute the applicable agreement between you and Better Mind Club, LLC, doing business as Shawni McDonald, concerning the relevant website, product, or service.
52. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Shawni McDonald, [LEGAL BUSINESS ENTITY NAME], and their owners, officers, employees, contractors, representatives, and affiliates from third-party claims, damages, liabilities, and reasonable expenses arising from:
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Your unlawful use of the website or services
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Your violation of these Terms
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Your infringement of another person's rights
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Content you unlawfully submit or distribute
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Your unauthorized commercial use of our intellectual property
This provision does not require indemnification where prohibited by applicable law.
53. Suspension and Termination
We may suspend or terminate access to accounts, communities, programs, or services where reasonably necessary because of:
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Violation of these Terms
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Fraud
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Abuse
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Harassment
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Security threats
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Intellectual-property infringement
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Unauthorized sharing
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Unlawful activity
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Material disruption of our services
Termination does not eliminate obligations that by their nature survive termination, including applicable payment and intellectual-property obligations.
54. Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including:
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Natural disasters
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Fires
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Severe weather
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War
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Terrorism
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Civil unrest
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Epidemics or pandemics
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Government actions
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Labor disruptions
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Internet failures
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Cyberattacks
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Utility outages
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Platform outages
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Third-party service failures
55. Governing Law and Jurisdiction
Except where mandatory applicable law provides otherwise, these Terms and disputes arising from or relating to these Terms, shawnimcdonald.com, or our products or services will be governed by the laws of the State of California, United States, without regard to conflict-of-law principles.
The application of California law does not eliminate any mandatory consumer or privacy rights that applicable law does not permit a consumer to waive.
Nothing in this provision prevents the Company from seeking appropriate injunctive or equitable relief to protect its intellectual property, confidential information, proprietary materials, or other legal rights in any court of competent jurisdiction.
56. Dispute Resolution
Before commencing formal legal proceedings, you and the Company agree, where reasonable and legally permitted, to attempt in good faith to resolve the dispute informally.
A party seeking resolution should provide written notice describing the nature of the dispute and requested resolution.
Nothing in this section prevents either party from seeking urgent injunctive or equitable relief where legally appropriate, including relief necessary to protect intellectual property, confidential information, or prevent imminent harm.
This provision does not waive rights that cannot lawfully be waived.
57. Electronic Communications and Acceptance
You consent to receive agreements, disclosures, notices, receipts, and other communications electronically where permitted by law.
Electronic acceptance, including clicking a checkbox or button indicating agreement, may constitute acceptance of a legally binding agreement where applicable.
58. Severability
If a provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
59. No Waiver
Failure to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.
60. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent where legally permissible.
We may assign these Terms in connection with a merger, acquisition, restructuring, financing, sale of assets, or transfer of the applicable business, subject to applicable law.
61. Entire Agreement
These Terms, together with our Privacy Policy, Disclaimer, applicable checkout terms, offer-specific policies, and any separate agreement expressly governing a particular service, constitute the applicable agreement between you and Shawni McDonald concerning the relevant website, product, or service.
62. Changes to These Terms
We may revise these Terms periodically.
Changes become effective when posted unless a different effective date is stated or applicable law requires additional notice or consent.
Material changes affecting existing paid subscriptions, contracts, or other rights will be handled in accordance with applicable law and the applicable agreement.
63. International Use and Mandatory Local Laws
Shawni McDonald and Better Mind Club, LLC operate from the United States, and our products and services may be accessible internationally.
These Terms are not intended to represent that our products or services are appropriate, licensed, regulated, or available for every purpose in every jurisdiction.
Users accessing our services from outside the United States are responsible for complying with laws applicable to their use of the services.
Notwithstanding the governing-law provision contained in these Terms, nothing in these Terms deprives a consumer of mandatory protections afforded under applicable law that cannot legally be waived by contract.
If a particular provision is unenforceable against a user because of mandatory local law, that provision will be interpreted or limited to the minimum extent necessary while the remaining Terms remain effective to the fullest extent permitted by law.
CONTACT INFORMATION
Questions regarding these policies may be directed to:
Shawni McDonald
Website: shawnimcdonald.com
Email: support@shawnimcdonald.com
For privacy-related requests, please use:
Acknowledgment
By accessing shawnimcdonald.com, creating an account, purchasing a product or service, enrolling in a program, or otherwise using our services, you acknowledge that you have had the opportunity to review these policies and agree to the provisions applicable to your use or purchase.
If you do not agree with these policies, you should not use the website or purchase the applicable products or services.